ICTBroadcast is a web based multi-tenant auto dialer and predictive software . It features Voice, Fax, SMS and Email communication technologies
ICTBroadcast is scalable to blast thousand of Concurrent Channels enabling you to convey your message to millions .
ICTBroadcast SP Edition enable Internet Telephony Service Provider (ITSP) to offer advance communication services to their customer.
ICTBroadcast Enterprise Edition is multi users unified auto & predictive dialer software, Suitable for anOrganization's Communication needs
ICTBroadcast support feature Inbound & Outbound voice based surveys and generating summarizes as well as analysis report
ICTBroadcast automatically reminders customers by calling them prior to their scheduled appointment time
ICTBroadcast feature to Advance & Blended Call feature supporting Queues, Agent Panel and WEBRTC
ICTBroadcast offers Rest API`s to automated your business process by integrating ICTBroadcast with any third party application
ICTBroadcast feature Seamless Integration with any CRM, like VTiger, SuitCRM, SugerCRM, EspoCRM, SalesForce, DolibarCRM etc..
ICTBroadcast incorporates Answering Machine Detection & Do not Call, hang up calls on AMD detection, or leave voice messages
ICTBroadcast Auto dialer is bundled with an interactive web-based IVR Studio to design IVR with drag and drop tools
ICTBroadcast feature both Inbound & Outbound Press 1 / Interactive campaigns. It play voice message to recipients
ICTBroadcast has an integrated prepaid billing system , Payment management & advance rating & routing system.
ICTBroadcast features automated personal communication using custom tokens
ICTBroadcast supports multiple campaigns that a user can run at the same time
ICTBroadcast supports inbound , outbound and dynamic communicaiton modes
ICTBroadcast has live chart based reporting that makes viewing and analyzing a campaign much easier.
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