ICTBroadcast, The Unified Auto-Dialer & Predictive Dialer
ICTBroadcast is a web based multi-tenant auto dialer and predictive software that offers Separate Web Portals for Administrators and Users. It features Voice, Fax, SMS and Email communication technologies
Scalables to Thousands of concurrent calls
ICTBroadcast is scalable to blast thousand of Concurrent Channels enabling you to convey your message to millions of people around the globe within no time.
ICTBroadcast Service Provider Edition
ICTBroadcast SP Edition enable Internet Telephony Service Provider (ITSP) to offer advance communication services to their customer.
ICTBroadcast Enterprise Edition
ICTBroadcast Enterprise Edition is multi users unified auto & predictive dialer software, Suitable for anOrganization's Communication needs
Survey & Polls
ICTBroadcast support feature Inbound & Outbound voice based surveys and generating summarizes as well as analysis report
ICTBroadcast automatically reminders customers by calling them prior to their scheduled appointment time
Inbound & Outbound Call Center
ICTBroadcast feature to Advance & Blended Call feature supporting Queues, Agent Panel and WEBRTC
ICTBroadcast offers Rest API`s to automated your business process by integrating ICTBroadcast with any third party application
ICTBroadcast feature Seamless Integration with any CRM, like VTiger, SuitCRM, SugerCRM, EspoCRM, SalesForce, DolibarCRM etc..
AMD and DNC Support
ICTBroadcast incorporates Answering Machine Detection & Do not Call, enabling you to hang up calls on AMD detection, or leave different messages for answering machines, according to requirements
ICTBroadcast Auto dialer is bundled with an interactive web-based IVR Designer that enables its users to design custom IVR menus as they choose.
Press 1 Campaign
ICTBroadcast feature both Inbound & Outbound Press 1 / Interactive campaigns. It play voice message to recipients
Billing, Payments & Routing Support
ICTBroadcast has an integrated prepaid billing system , Payment management & advance rating & routing system.