$1600.00 USD
Annually
Standerd
Response Time = 4 Hours

Neutralization Time = 12 Hours

Number of Support ticketes in a month = 3

Support Timings = 24/6

Remote Health Check = Yes

Software patches and updates = Yes

Number of Servers Supported = 1

Modes of Accessibility = Support ticket system / Email

Installation and Configuration of server = Yes

$2400.00 USD
Annually
Gold
Response Time = 2 Hours

Neutralization Time = 8 Hours

Number of Support ticketes in a month = 6

Support Timings = 24/6

Remote Health Check = Yes

Software patches and updates = Yes

Number of Servers Supported = 1

Modes of Accessibility = Support ticket system / Email

Installation and Configuration of server = Yes

$4500.00 USD
Annually
Platinum
Response Time = 1 Hours

Neutralization Time = 4 Hours

Number of Support tickets in a month = Unlimited

Support Timings = 24/6

Remote Health Check = Yes

Software patches and updates = Yes

Number of Servers Supported = 1

Modes of Accessibility = Live support / Support ticket system / Email

Installation and Configuration of server = Yes

$160.00 USD

ICTBroadcast Installation Package
ICTBroadcast Installation / License Renewal .
$400.00 USD

Upgradation to latest version
Will upgrade ICTBroadcast / ICTFax / other to latest version.


Will provide two week support services after upgradation.


Will take backup of existing data before and restore later.


Will be applicable to one server only