$1200.00 USD
Annually
Annually
Standerd
Response Time = 4 Hours
Neutralization Time = 12 Hours
Resolution Time = 48 hours
Number of Support ticketes in a month = 3
Support Timings = 24/7/365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Support ticket system / Email
Installation and Configuration of server = Yes
Neutralization Time = 12 Hours
Resolution Time = 48 hours
Number of Support ticketes in a month = 3
Support Timings = 24/7/365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Support ticket system / Email
Installation and Configuration of server = Yes
$2400.00 USD
Annually
Annually
Gold
Response Time = 2 Hours
Neutralization Time = 8 Hours
Resolution Time = 48 hours
Number of Support ticketes in a month = 6
Support Timings = 24 x 7 x 365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Support ticket system / Email
Installation and Configuration of server = Yes
Neutralization Time = 8 Hours
Resolution Time = 48 hours
Number of Support ticketes in a month = 6
Support Timings = 24 x 7 x 365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Support ticket system / Email
Installation and Configuration of server = Yes
$4500.00 USD
Annually
Annually
Platinum
Response Time = 1 Hours
Neutralization Time = 4 Hours
Resolution Time = 48 hours
Number of Support tickets in a month = Unlimited
Support Timings = 24 x 7 x 365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Live support / Support ticket system / Email
Installation and Configuration of server = Yes
Neutralization Time = 4 Hours
Resolution Time = 48 hours
Number of Support tickets in a month = Unlimited
Support Timings = 24 x 7 x 365
Remote Health Check = Yes
Software patches and updates = Yes
Number of Servers Supported = 1
Modes of Accessibility = Live support / Support ticket system / Email
Installation and Configuration of server = Yes
$120.00 USD
3 Hours Support Package
1 subscription = 3 hours of support
One time subscription package
Level 3 telephony support services
Linux, Asterisk, Freeswitch, TrixBox, Elastix, FreePBX
Dialplan Configuration and development
One time subscription package
Level 3 telephony support services
Linux, Asterisk, Freeswitch, TrixBox, Elastix, FreePBX
Dialplan Configuration and development
$120.00 USD
ICTBroadcast Re-Installation Package
ICTBroadcast Re-Installation / Renewal License Key.